Terms of service

Welcome to ZIRR (zirr.store). By accessing or purchasing from our store, you agree to the following Terms of Service.

1. Business Operator

This store is operated by CHEN ZHIWEI, an Italian sole trader (ditta individuale), VAT number (P.IVA) 11091200961.

2. Products and Pricing

All prices are shown in Euros (EUR) and include applicable taxes. We reserve the right to modify products, prices and availability at any time. Product images are for reference only; slight variations may exist in the actual item.

3. Orders and Payment

After placing an order you will receive a confirmation email. An order becomes binding once we have confirmed it and payment has been completed. If an item is out of stock or a price is clearly incorrect, we reserve the right to cancel the order and issue a full refund.

4. Shipping

Shipping terms are described in our Shipping Policy.

5. Returns and Refunds

Return and refund terms are described in our Refund Policy. Consumers in the EU have a statutory right to withdraw from the purchase within 14 days of receiving the goods.

6. Intellectual Property

All content on this store (including but not limited to text, images, logos and design) belongs to ZIRR and may not be copied or used commercially without permission.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect losses arising from the use of this store or its products. This clause does not affect your statutory consumer rights.

8. Governing Law

These terms are governed by Italian law.

9. Contact

For any questions, please contact us at support@zirr.store.